Uppership · The operations company for DTC brands

Your brand just hired
an operations lead.

Her name is Vera. She watches your orders, inventory, carriers, and costs, drafts the fixes, and brings you the few things that need your yes. And when you're ready, Uppership's warehouse network becomes her hands.

The difference

Vera represents you,
not your vendors.

She watches your 3PL, your carriers, your Shopify admin, on your behalf. No one else in your stack works for the brand. Vera is the first one who does.

What Uppership is

One company. Both halves of operations.

Software that thinks can't lift a box. Warehouses that lift boxes don't think. Uppership is both, under one roof, so nothing falls between them.

The brain

Vera

An AI operations lead who learns your business, watches everything, drafts the work, and asks before anything sends. She represents you, not your vendors.

The hands

The Uppership network

Real warehouses in Delaware, Atlanta, and Los Angeles, with intelligent routing and SLA enforcement built in. When Vera needs something moved, it's her own network. No tickets, no vendor queue.

where's order #2904?
G
In transit. Scanned in Memphis 2 hours ago, on track to land Thursday.
reship #1847 to the same address
G
Drafted a replacement. New label from Delaware, $7.40. Want me to send it?
Ask Vera anything…
Just ask

Talk to her like you'd talk to your ops lead.

Because that's what she is. Where's an order, reship it, start an inbound, what did shipping cost last week. Ask in plain language. She answers, drafts the work, and waits for your go.

She doesn't wait to be asked

The things you'd never think to check, she's already on.

She handles most of it herself. What reaches you is a short list of one-click yeses, and then you're at inbox zero. That's the point: not more to do, less.

She keeps you stocked

Coverage runway per node, watched daily. She flags the reorder before you stock out, with the exact quantity and the date it runs dry.

She chases your problems

Late shipments, stuck tracking, returns gathering dust. She catches them and drafts the nudge, the claim, the follow-up. To your vendors, on your behalf.

She watches your money

Shipping costs, fee creep, what changed and why. She notices before the invoice surprises you.

Vera is here Today · Tue
Most of today, I just handled. Three things need your yes, then you're done.
Needs you#1847, #1851 · this week
Two orders shipped late this week, both out of Atlanta.
Each one missed your 2-day ship SLA. Want me to draft an SLA nudge to the warehouse?
Nudge drafted, waiting for your review
Needs you#2710 · stuck 6 days
Tracking on #2710 hasn't moved in 6 days.
Stuck in transit since Dallas. This one reads like a lost package. Want me to file a claim with the carrier?
Claim drafted, waiting for your review
Heads-upGood Stretch · LA · 9 days cover
Good Stretch is down to 9 days of cover at LA.
At this pace it runs dry May 14, before your next inbound lands. Atlanta has surplus. Want me to draft a transfer of 120 units?
Transfer drafted, waiting for your review
Handled on my own, nothing needed
Routed 47 orders across your 3 nodes, saved ~$340 in shipping
Chased a return stuck at LA, 4 units back in your stock
Flagged shipping up 14% last month and pulled the breakdown
Sent tracking to 31 customers, synced 2 inbounds
Caught a bad apartment number on #2931 and fixed it before the label printedJust now
Clear those three, and that's your whole day. That's everything. You're at inbox zero. ✦
Built for where you are

Your first ops hire. Or your best one.

Vera meets your brand at its stage, and grows with it.

Pre-revenue

Shipping from the garage

You're doing everything yourself. Vera is the ops hire you can't afford yet: she watches every order, drafts every fix, and makes sure nothing slips while you build.

Doing it yourself

Running it all in ShipStation

You became the ops department by accident. Hand Vera the watching and the chasing, and take your evenings back.

Scaling up

Outgrowing your 3PL

You manage a vendor who doesn't answer to you. Vera tracks their performance, nudges them when they slip, and when you're ready, fulfillment moves to her hands.

How it starts

Live in an afternoon.

No implementation project. No onboarding deck. You talk to Vera, connect Shopify, and she takes it from there.

01

She onboards you

Vera asks about your brand and your stage, in plain conversation, not a 40-field form.

02

Connect Shopify

One click. Vera pulls your catalog, orders, and inventory and starts learning your patterns.

03

She analyzes

Velocity, demand by region, exceptions, risk. By the time you land on the dashboard, she knows your business.

04

She gets to work

From then on she watches, drafts, and flags. You approve. Vera handles the rest.

Uppership fulfillment

Fulfillment is Vera's hands.

When you want integrated fulfillment, Vera doesn't just advise. She executes. A real warehouse network with intelligent routing, SLA enforcement, and inventory orchestration. The brain and the hands, working as one.

#1847 → Atlanta · ground · $6.40
47orders routed this wk
2.1davg transit
$340saved vs single-node
Two ways in

Start with the brain. Add the hands when you're ready.

Vera works whether or not your fulfillment runs through us. Bring her in as your operations layer today; move fulfillment over when it makes sense.

Available now

Uppership with Vera

Vera plus integrated fulfillment. She runs your operations end to end and ships from our warehouse network.

  • Vera onboarding, inbox, and daily briefings
  • Intelligent order routing across nodes
  • SLA enforcement and exception handling
  • Inventory orchestration and replenishment
Coming soon

Vera, standalone

Your AI operations layer over the 3PL you already use. Vera observes, advises, and drafts, without moving a thing.

  • Connects to 131+ WMS and 3PLs
  • Watches your existing stack on your behalf
  • Advice and drafts, not autonomous action
  • Launching after Uppership with Vera
Questions

The things founders ask us.

What does Vera actually do on her own?
She watches your orders, inventory, shipments, and costs around the clock, and handles the routine herself: routing orders, syncing tracking, reconciling inbounds. Anything outward-facing (a claim, a vendor nudge, a customer reply) she drafts and holds for your yes. Nothing sends without you.
Will this give me more to manage?
The opposite, and that's the point. Vera's inbox is built to reach zero: she handles most of the day herself and brings you a short list of one-click approvals. Most mornings, that's a two-minute read with coffee.
Do I have to move fulfillment to Uppership?
For the full Vera today, yes. The warehouse network is how she executes, not just advises. A standalone Vera that sits on top of the 3PL or tools you already use is coming next; request access and tell us your setup.
What do I need to get started?
A Shopify store and an afternoon. Vera onboards you in conversation, connects to your store, and starts learning your products, your pace, and your customers immediately.
What does it cost?
Plans start at $199 a month, and Vera is included in every plan. You'll never see per-message or per-token pricing.

Let Vera take it from here.

We're onboarding brands one at a time, by hand, so every brand starts with Vera already fluent in their business. Tell us about yours.

For pre-revenue founders, DIY shippers, and brands outgrowing their 3PL.