Shopify, a warehouse, a carrier, a dozen apps — and not one of them works for you. Vera does. She answers what you ask, watches what you tell her to watch, and drafts the fixes. Nothing changes on an order until you tap Approve.
14-day free trial · No card required
Shopify answers to Shopify. The warehouse has its own queue. The carrier has a support line and a case number. Every one of them hands you the slice that's convenient for them, in its own dashboard, on its own schedule. You're the only one holding the whole picture — usually at 11pm, in eight tabs, trying to work out whether the number on your storefront is the number on the shelf.
The real fix is a head of ops: $60,000 to $100,000 a year, months of interviews, and months more before they know your SKUs. That's the hire most brands can't make, so the 2am ops work just stays yours.
Vera is that operations lead, at $50 a month. Not a dashboard you have to remember to open — someone you ask, someone you put on watch, and someone who brings you the call to make instead of the data to dig through.
Replayed from a real Vera session. Every word is hers.
Where's order #1847. What did shipping cost last week. Which SKUs are about to run out. Start an inbound. Every one of those is three logins and a spreadsheet today — and it's the fourth time this week. Ask Vera instead, in plain language. She answers with your real numbers, and when the answer calls for a change, she drafts it and waits for your go.
Every other tool decides what's urgent on your behalf. Vera takes direction. Say it once, the way you'd say it to a person — no rule builder, no dropdown maze — and she repeats back exactly what she heard. From then on it reaches you the moment it happens, not in next week's report.
A $19.40 label goes out on a $6 shipping charge. You find out four weeks later, on an invoice, as one line among nine hundred.
Now you hear about it when the label is bought, not when the bill arrives. Narrow it however you like: by carrier, by state, by SKU — “over $12 via UPS to California” is one sentence too.
Nothing on your storefront tells you the shelf is nearly empty. You find out from the order you can't ship, and the apology email you have to write.
She watches the warehouse's own count — the number that's actually true — and fires at the moment stock moves past your floor. Restock above your line and the alert clears itself; no stale red badge to babysit.
The carrier said something went wrong on Tuesday. It said so on a tracking page nobody opens. You heard about it Friday, from the customer.
Failed delivery, return to sender, carrier cancellation, or a parcel flagged in trouble mid-transit. Pick which of those get to interrupt you, and she flags them the moment the carrier posts it — in the carrier's own words, with a link straight to the tracking.
All three fire on live fulfillment events — the label at purchase, the warehouse count at every move, the carrier's own scans — which is why they come alive once fulfillment runs through Uppership. Review them or switch them off anytime in Settings, or just tell her.
You already have four apps sending you badges you've learned to ignore. This isn't one of them. A card tells you what happened and what she suggests, one tap to act — approve it, snooze it, mark it done — and a watch that recovers clears itself. The list is built to hit zero, not to feed you.
Ops never waits for you to be at a desk. It goes wrong on the school run, in the post-office line, halfway through dinner — and the fix sits there until you're back at a laptop. Connect WhatsApp in a few taps and it doesn't. Ask where an order is from the queue. Approve a swap from the couch. When a watch fires, the alert finds you — with Approve right on the message when a draft is waiting.
Tables, pickers, and settings stay in the dashboard. WhatsApp keeps to clean text and buttons — on purpose.
Drafts arrive as WhatsApp messages, reply buttons attached. Approving is a tap, not a login.
Vera meets your brand at its stage, and grows with it.
You're the whole ops department, and the last thing you need is another dashboard demanding attention. Ask Vera anything from your phone, approve the fixes with a tap, and get back to building the thing.
You became the ops department by accident. Vera connects to your Shopify store and answers the questions that used to mean twelve open tabs — and drafts the order fixes you approve from wherever you are.
You manage a vendor who doesn't answer to you. Move fulfillment to the Uppership network and Vera's watching runs on her own hands: every label, every stock move, every carrier scan — with alerts you chose.
No implementation project. No onboarding deck. No ninety-day ramp. You talk to Vera, connect Shopify, and she takes it from there.
Vera asks about your brand and your stage, in plain conversation, not a 40-field form.
One click. She pulls your catalog and your orders and gets oriented before you've finished your coffee.
A cost line, a stock floor, the delivery trouble you want to hear about. One sentence each, off anytime.
Link WhatsApp in Settings — a code and a minute — and the whole loop runs from a text thread.
When you're ready, fulfillment moves to real warehouses in Delaware, Atlanta, and Los Angeles — and everything Vera watches becomes hers end to end: the label at purchase, the stock count at every move, the carrier scan the second it posts. The brain and the hands, working as one.
What's listed here is live, not "coming soon." And when you need a channel we don't have yet, tell Vera in chat: she logs the request straight to our build queue, and the queue is what we build from.
Selling somewhere else? Ask Vera for it by name — she'll log it. Or write George directly.
A good operations lead runs $60,000 to $100,000 a year in comp — more, fully loaded — and takes months to ramp. Vera starts at $50 a month, and works whether or not your fulfillment runs through us.
Start with a 14-day free trial. No card required.
Your AI operations lead over the Shopify store you already run. Ask anything, get straight answers, approve the fixes — from the dashboard or WhatsApp.
Vera plus integrated fulfillment from our warehouse network — where her standing watches run on events she can see end to end.
Sign up, connect Shopify, and tell her what deserves your attention. You're live in an afternoon — and she's in your pocket on WhatsApp by dinner.
Questions first? Write George directly at george@uppership.com. He reads everything.